Privacy Policy

Wild Roots Studio ("we", "us", or "Wild Roots") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data. Please read it carefully to understand how we handle your information.

By using our website www.wildrootsstudio.co.uk, created using Squarespace, our booking system Momence, or our payment gateway Stripe, you agree to the practices outlined in this policy, as well as those in the privacy policies of Momence, Squarespace, and Stripe.

1. Controller

Wild Roots Studio is the data controller and responsible for your personal data. If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

hello@wildrootsstudio.co.uk

It is important that the personal data we hold about you is accurate and up to date. Please inform us of any changes to your personal data during your relationship with us.

2. Information We May Collect About You

We may collect the following personal data through direct interactions with you:

  • Full name

  • Date of birth

  • Address and contact details

  • Email address

  • Health information (e.g., injuries or medical conditions relevant to class participation)

  • Emergency contact and GP details

  • Financial/payment information (e.g., card or direct debit details)

We may collect your data when you:

  • Use our website, booking system, or third-party processors (e.g., Squarespace, Momence, Stripe)

  • Book a class, workshop, course, or other service

  • Purchase products or services

  • Subscribe to our newsletter or enter a promotion

  • Contact us by email, phone, social media, or in person

  • Register or complete membership forms in the studio

We may also collect data about your use of our website, including IP address, browser type, and browsing patterns.

If you are under 18, please get your parent or guardian’s consent before providing any personal information.
If you provide personal data on behalf of someone else, please ensure you have their permission first.

3. How We Use Your Information

We may use your personal data to:

  • Provide customer support and respond to your enquiries

  • Fulfil any contractual obligations (e.g., class bookings, payments)

  • Send service-related emails (e.g., account verification, updates, receipts)

  • Keep internal records and improve our services

  • Process payments through our booking system and payment gateway

  • Inform you about changes to services, classes, or schedules

  • Send you updates about similar services or offerings (only if you have opted in)

  • Ensure our website content is presented effectively on your device

  • Monitor and analyse usage for internal operations (e.g. data analysis, troubleshooting)

We do not share your data with third parties for marketing purposes.

4. Legal Basis for Data Processing

We process personal data under the following legal bases:

  • Consent (Article 6(1)(a) GDPR): When you give clear permission (e.g., subscribing to newsletters or booking services).

  • Contractual necessity (Article 6(1)(b) GDPR): To fulfil our obligations under a contract (e.g., class bookings).

  • Legal obligation (Article 6(1)(c) GDPR): To comply with applicable laws or regulations.

  • Legitimate interest (Article 6(1)(f) GDPR): For business operations that do not override your rights (e.g., service improvement).

5. Third-Party Services

We use trusted third-party services to help run our studio, including:

  • Squarespace (website platform)

  • Momence (class bookings and scheduling)

  • Stripe (payment processing)

  • Social media platforms like Instagram and Facebook

These providers may collect and process your data in accordance with their own privacy policies and may store data in jurisdictions outside the UK. We recommend reviewing their policies directly.

We may also disclose your personal data if required by law, to enforce our rights, or in the case of a business sale or insolvency.

6. Data Security

We take your data security seriously. While no system is 100% secure, we implement appropriate measures to protect your personal data.

If you have a login account, please keep your password confidential and do not share it with others.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (unless legally required to retain it)

  • Object to or restrict processing of your data

  • Withdraw consent at any time, where applicable

To exercise any of these rights, please contact hello@wildrootsstudio.co.uk.

8. Cookies

Our website uses cookies to enhance your browsing experience. By continuing to browse our site, you consent to our use of cookies, unless you disable them in your browser settings.

Some third-party tools embedded on our site (e.g., Squarespace, Momence, Instagram) may also use cookies under their own policies.

Learn more about how cookies are used here https://www.allaboutcookies.org/

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to check back regularly.

Last updated: October 2025
Wild Roots Studio

www.wildrootsstudio.co.uk

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